In facing the impact of COVID-19, BAZNAS continuously contributes in providing assistance to the vulnerable community with various programs. To optimize that BAZNAS can deliver aid to the vulnerable communities during this pandemic, BAZNAS needs to maximize the realization of zakat collection from its potential which reaches IDR 233 trillion.

Therefore, BAZNAS is expected to evaluate their collection function. The perception of muzaki as a major stakeholder for collection purposes should be a major instrument in measuring the successful strategy of collections. The results of the evaluation can be utilized to ensure that the innovations of zakat management made during this pandemic can steal the attention of potential muzaki.

To articulate the aspiration, Puskas BAZNAS arranged a study of Public Perceptions of the BAZNAS Strategy in Collecting Zakat during the Covid-19 Pandemic. One of the methods of the research was a Focus Group Discussion (FGD) which invite the Head of the Layanan Muzaki Division, Mr. Rulli Kurniawan on Wednesday, February 10, 2021. The FGD discussed the formulation of a survey by exploring pin points in each dimension. The survey will be shared to muzaki to gather their perspective and then analysed further by using the Importance Performance Analysis (IPA) method which is used to explore muzaki satisfaction seen from the level of performance and the level of importance.


Rep: Puskas BAZNAS